In the event of non-warranty user inflicted damage, Centroid offers an Acorn board Swap-out program.
Acorn Swap-Out Price: $199 + shipping (determined at checkout)
Acorn Swap-out Procedure:
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To proceed with the swap-out, purchase the Acorn Swap-Out Board for $199 from the provided page, ensuring you enter the Barcode/Serial Number in the designated field.
- Shipping charges for the new Swap-Out Acorn will be determined at checkout.
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You will need to cover the cost of sending the damaged board back to Centroid, including return shipping fees, unless Centroid determines that returning the damaged board is not required.
*Refer to the notes below for additional details.
Purchase your Acorn Swap-out Board Here
- Centroid will contact you with RMA Details, including an RMA Number and address to ship the damaged board to.
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Ship back the damaged Acorn board including the CPU (Beagle Bone Green, aka BBG).
- Upon receiving the RMA package, Centroid will ship a replacement Acorn board UPS GND (no power supply or cables included just a swap-out Acorn with BBG). Any License files purchased for the returned board will be transferred to the swap-out board and provided via email along with tracking number of the swap-out shipment.
Notes:
- The provided "Swapout Acorn boards" are a mixture of refurbished and new Acorn boards depending on what we have in stock at that moment.
- All swap-out boards are fully tested and operational before shipping
- Warranty date is from the original purchase date for any swap-out Acorn Board.
- Do not return any cables, power supplies or terminal blocks.
- Please be sure to return the Acorn board with the CPU (Beagle Bone Green, aka BBG) attached.
