Acorn Swapout Procedure:

1.) E-mail support@centroidcnc.com the Acorn board serial number and request an Acorn swap-out RMA number.

2.) Pay the $199 swapout cost using the Add to Cart button below.

3.) Ship back the damaged Acorn board (with BBG) following Centroid RMA guidelines found in the RMA email from support@centroidcnc.com. * see notes below

4.) Upon receiving the RMA package, Centroid will ship a replacement Acorn board UPS GND (no power supply or cables included just a swap-out Acorn with BBG). Any License files purchased for the returned board will be transferred to the swap-out board and provided via email along with tracking number of the swap-out shipment.

Notes:

- The provided "Swapout Acorn boards" are a mixture of refurbished and new Acorn boards depending on what we have in stock at that moment.

- All swapout boards are fully tested and operational before shipping,

- Warranty date is from the original purchase date for any swapout Acorn Board.

- Do not return any cables, power supplies or terminal blocks.

- Do return the Acorn board with the BBG attached.

- In the case of International customers we will accept hi resolution photos of the damaged board detailing the damage in lieu of shipping the physical Acorn board back to save on expensive international shipping charges.

- In the case of International customers we reserve the option to request additional funds to cover shipping if shipping exceeds $30