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Acorn Swap-Out Program

In the event of non-warranty user inflicted damage, Centroid offers an Acorn board Swap-out program.
Acorn Swap-Out Price: $199 + shipping (determined at checkout)

Acorn Swap-out Procedure:

  1. To proceed with the swap-out, purchase the Acorn Swap-Out Board for $199 from the provided page, ensuring you enter the Barcode/Serial Number in the designated field.
    • Shipping charges for the new Swap-Out Acorn will be determined at checkout.
    • You will need to cover the cost of sending the damaged board back to Centroid, including return shipping fees, unless Centroid determines that returning the damaged board is not required. *Refer to the notes below for additional details.

    Purchase your Acorn Swap-out Board Here
  2. Centroid will contact you with RMA Details, including an RMA Number and address to ship the damaged board to.
  3. Ship back the damaged Acorn board including the CPU (Beagle Bone Green, aka BBG).
  4. Upon receiving the RMA package, Centroid will ship a replacement Acorn board UPS GND (no power supply or cables included just a swap-out Acorn with BBG). Any License files purchased for the returned board will be transferred to the swap-out board and provided via email along with tracking number of the swap-out shipment.

Notes:

   - The provided "Swapout Acorn boards" are a mixture of refurbished and new Acorn boards depending on what we have in stock at that moment.

   - All swap-out boards are fully tested and operational before shipping

   - Warranty date is from the original purchase date for any swap-out Acorn Board.

   - Do not return any cables, power supplies or terminal blocks.

   - Please be sure to return the Acorn board with the CPU (Beagle Bone Green, aka BBG) attached.