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CNC Touch Probe   KP-3 Refit program.
  At Centroid we are always improving our products, recently we have made lubrication improvements to the internals of the KP-3 probe that result in longer life cycle and better probing results. As a good will gesture we are offering KP-3 owners the opportunity to return their KP-3 to be updated to the latest design technology at no charge. We will offer this refit for free and just ask for a shipping and handling fee of $30.
         
   

How it works.

1.) Check to see if your probe is eligible for the refit. Any serial number below #1230 is eligible.

2.) Use the buy it now button below and purchase the $30 KP-3 refit.

3.) diysales@centroidcnc.com will email you an RMA number (Return Merchandise Authorization) with instructions.

4.) Package the probe properly pay particular attention to protecting the nose of the probe, insure the package for the cost of a new KP-3 and clearly mark the outside of the box with the RMA number.

5.) Centroid will refit the KP-3, ship back to you and email the tracking number.

         
    Start a KP-3 refit order $30
 
 
       
               

KP-3 Refit FAQ's

1.) How do I know if the probe I have is using the latest technology? All serial numbers above #1230 are using the latest technology and do not require this refit.

2.) How does this effect my warranty? A new 1 year manufacture defect warranty will start from the refit date.

3.) How long will the refit take? That depends on demand but we estimate around 5-7 working days turn around time.

4.) How will the probe be shipped back to me? Ground Shipping for USA customers. International customers will be asked to pay for the actual return shipping costs before shipping.

5.) Can I provide my UPS number and/or pay for overnight shipping? Yes. When you get the RMA number email reply to diysales@centroidcnc.com and inform them that you would like overnight shipping, provide your UPS account number or ask to be sent a paypal request for the overnight shipping costs.

6.) What are my options if I crashed the probe to the point that it is inoperable/destroyed/un-repairable? We now offer a $200 probe swapout/repair program. See below for details.

7.) Should I also ship back the cable and the stylus? Please do not ship back the cable or the stylus when ordering a Refit.

 

                 
KP-3 Crash Swapout/Repair Program
Yes, it happens. You can go for years without crashing a probe but even the best of us eventually make a mistake and plow the probe into the vise or work piece. No stress, when that happens you can send the KP-3 back and for a flat fee of $200 we will repair or replace the probe.
       
 

How it works.

1.) Use the "buy it now" button below and purchase the $200 KP-3 swapout.

2.) Centroid support will email you an RMA number (Return Merchandise Authorization) with instructions.

3.) Package the probe properly, insure the package for the cost of a new KP-3 and clearly mark the outside of the box with the RMA number.

4.) Centroid will repair or replace the probe and ship back to you and email you a tracking number.

       
KP-3 Swapout/Repair $200
 
 
 
       
 

KP-3 Repair/Swapout FAQ's

1.) When I send in a KP-3 for a swapout will it have the refit upgrade technology? Yes, All repairs or swapouts will be sure to have the latest upgrades.

2.) How does this effect my warranty? A new 1 year manufacture defect warranty will start from the refit date.

3.) How long will the repair/swapout take? That depends on demand but we estimate around 5-7 working days turn around time.

4.) How will the probe be shipped back to me? Ground Shipping for USA customers. International customers will be asked to pay for the actual return shipping costs before shipping.

5.) Can I provide my UPS number and/or pay for overnight shipping? Yes. When you get the RMA number email reply to diysales@centroidcnc.com and inform them that you would like overnight shipping, provide your UPS account number or ask to be sent a paypal request for the overnight shipping costs.

6.) Should I also ship back the stylus? Please so not ship back any Styli, Styli are not covered by the Repair/Swapout program. New styli can be purchased below.

7.) Should I also ship back the cable? No, but let us know if you need a new cable.

       

Probe Stylus Size and Price sheet

We stock common sized probe styli compatible with the KP-3

click here to download the Probe Tip Size and Price sheet. and Add to cart below.

Choose Styli Size
   
       
Choose Probe Accessory
       

Probe Stylus Size and Price sheet

We stock common sized probe styli. The KP-3, DP-4 and the DP-7 use the same styli thread mount, so these styli will fit all three probes.

click here to download the Probe Tip Size and Price sheet.


 
cnc touch probe styli
           
 

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